Commercial Assistant / Specialist
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Key skills for this role
Role Overview
The role supports day-to-day commercial activities across sales operations, customer management, pricing, contracts, proposals, reporting, and business development.
The position provides broad support from opportunity identification and quotation through contract execution, invoicing coordination, reporting, and performance analysis.
The role is described as suitable for an entry-level to mid-level commercially minded professional working in a fully remote environment.
Key Skills for This Role
Full Job Posting
Role Overview
The role supports day-to-day commercial activities across sales operations, customer management, pricing, contracts, proposals, reporting, and business development.
The position provides broad support from opportunity identification and quotation through contract execution, invoicing coordination, reporting, and performance analysis.
The role is described as suitable for an entry-level to mid-level commercially minded professional working in a fully remote environment.
Core Responsibilities
- Support Commercial, Sales, and Business Development teams with administration, planning, reporting, and business initiatives.
- Maintain accurate commercial records, CRM data, databases, trackers, pricing lists, contract registers, and documentation.
- Prepare quotations, proposals, tenders, RFQs, RFPs, pricing documents, presentations, and commercial submissions.
- Monitor opportunities, leads, proposals, quotations, negotiations, contracts, renewals, follow-ups, and overdue actions.
- Prepare sales, pipeline, revenue, margin, customer activity, pricing, profitability, and management reports.
- Coordinate with Finance, Legal, Contract Management, Operations, Procurement, Sales, and Technical teams.
- Support customer onboarding, account management, meetings, invoicing coordination, payment tracking, and reconciliations.
- Conduct market and competitor research and support prospecting, business cases, market assessments, and acquisition initiatives.
Candidate Requirements
- Previous experience in commercial support, sales administration, business development, customer service, procurement, finance, or a related role.
- Strong commercial awareness, organization, administration, attention to detail, accuracy, and follow-up skills.
- Strong Excel and spreadsheet skills, with experience using CRM, ERP, or commercial-management systems.
- Ability to prepare reports, presentations, quotations, proposals, business documents, and commercial analyses.
- Basic understanding of pricing, margins, revenue, costs, profitability, and commercial information analysis.
- Experience supporting tenders, RFQs, RFPs, or commercial proposals is advantageous.
- Experience with contract administration or commercial documentation is advantageous.
- Familiarity with Power BI, Tableau, SQL, analytics tools, automation, or AI-enabled productivity tools is advantageous.
- A relevant business, commerce, finance, economics, marketing, management, or related degree or diploma is required.
- Professional qualifications in sales, procurement, business administration, project management, or commercial management are advantageous.
- Ability to work independently and effectively within a fully remote environment.
- Experience with UAE or wider GCC customers and businesses is highly desirable.
Work Arrangement
- The position is fully remote and covers work across the United Arab Emirates.
- The role requires independent coordination across multiple commercial priorities, deadlines, and distributed teams.
Performance Indicators
Performance indicators include reporting accuracy, CRM and pipeline completeness, proposal and quotation turnaround, tender accuracy and deadline compliance.
Additional measures include follow-up completion, customer response, contract-record and pricing-data accuracy, process efficiency, action closure, and stakeholder satisfaction.
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