Collections Specialist

You may be a great fit if you bring:

• Strong analytical and problem‐solving skills
• Persistence and confidence when working payer follow‐ups
• A customer‐service mindset balanced with financial accountability
• Comfort working in a fast‐paced, metrics‐driven environment
• Clear written and verbal communication skills
• Attention to detail and ownership of outcomes

• High school diploma or GED
• Minimum of three (3) years of experience in collections‐related activities
• Experience providing customer service to internal and external stakeholders
• Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)

• Five (5) or more years of collections experience
• Prior home infusion therapy billing or collections experience

You don’t need to check every box — we care just as much about how you approach problem‐solving and accountability as your background.

At LUX Infusion, we believe care deserves more light — more warmth, more clarity, and more connection.

Here, you’ll find:

• Purpose‐driven work that directly supports patient access to care
• A patient‐first, clinician‐led culture
• Strong collaboration across revenue cycle, pharmacy, and operations
• Clear expectations with opportunities for growth
• A potential hybrid work model as trust and performance are established

Come help ensure reimbursement supports continuity of care — and see what’s possible when care comes first.

$26 — $28 USD

The physical demands described here represent those required for an employee to successfully perform the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425.

While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear.

The employee may also be required to occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Employees are expected to:

• Participate annually in required legal and ethical compliance training
• Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies
• Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
• Refrain from any behavior that could be considered unethical or unlawful

All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm.

This includes placing patients first, working collaboratively with a “stacked‐hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

The statements above are intended to describe the general nature and level of work performed by individuals in this role.

They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

This role operates in a fast‐paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.

LUX Infusion is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.