Collections Officer

Overview

Key Responsibilities

• Manage and follow up on outstanding customer balances to ensure timely collections
• Contact clients via phone, email, and formal correspondence to recover overdue payments
• Negotiate payment plans and resolve billing disputes efficiently
• Maintain accurate records of all collection activities and customer interactions
• Monitor accounts receivable aging and escalate high-risk accounts when necessary
• Collaborate with internal departments to address invoice discrepancies
• Prepare regular reports on collection status and performance
• Ensure compliance with company policies and financial regulations

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• Proven experience in collections, accounts receivable, or credit control
• Strong negotiation and interpersonal communication skills
• High level of attention to detail and accuracy
• Proficiency in Microsoft Excel and financial systems
• Ability to handle sensitive situations with professionalism and tact
• Strong organizational and time management skills

Preferred Skills

• Experience working in fast-paced, client-facing environments
• Knowledge of local business practices and financial procedures in Qatar
• Problem-solving mindset with the ability to manage difficult conversations effectively

What We Offer

• Competitive salary package
• Supportive and professional work environment
• Opportunities for career advancement
• Exposure to a diverse client base

How To Apply