linkedin
Collections Executive
Ellington Properties Development LLC
Dubai, UAE
Full Time
Mid
Onsite
1 weeks ago
CollectionsCustomer relationship managementNegotiationArabicFrenchEnglish
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
CollectionsCustomer relationship managementNegotiation
About the Role
Ellington Properties seeks a Collections Executive to manage customer payment collections for property purchases in Dubai. Requires 2-5 years UAE real estate collections experience, fluency in Arabic, French, and English, and strong CRM skills.
Key Skills for This Role
CollectionsCustomer relationship managementNegotiationArabicFrenchEnglish
Responsibilities
- Manage and follow up on customer payment schedules for property purchases
- Contact customers via phone, email, and meetings regarding upcoming and overdue payments
- Ensure timely collection of outstanding receivables while maintaining a high level of customer service
- Resolve customer payment related queries and coordinate with internal departments to facilitate collections
- Maintain accurate customer payment records and update collection reports
- Prepare demand notices, reminder letters, and payment follow ups in accordance with company policies
- Monitor customer accounts to identify payment risks and recommend appropriate actions
- Ensure compliance with company policies and UAE real estate procedures
- Prepare periodic reports on collections performance and aging receivables
- Build positive relationships with customers while achieving collection targets
Requirements
- Bachelor’s degree in business administration, Accounting, or a related field
- Minimum 2–5 years of collections experience within a UAE real estate developer/brokerage or property company
- Strong understanding of real estate payment plans, SPA terms, and customer collections
- Experience using CRM and ERP systems (such as Salesforce, Oracle, SAP, or similar)
- Fluent in Arabic (Mandatory)
- Fluent in French (Mandatory)
- Fluent in English (Mandatory)
Full Job Posting
Job Description
- Job Title: Collections Executive
- Location: Dubai, UAE
- Company: Ellington Properties
- Ellington Properties is seeking a proactive and customer focused Collections Executive to manage customer payment collections, maintain strong client relationships, and ensure timely recovery of outstanding receivables.
Key Responsibilities
- Manage and follow up on customer payment schedules for property purchases.
- Contact customers via phone, email, and meetings regarding upcoming and overdue payments.
- Ensure timely collection of outstanding receivables while maintaining a high level of customer service.
- Resolve customer payment related queries and coordinate with internal departments to facilitate collections.
- Maintain accurate customer payment records and update collection reports.
- Prepare demand notices, reminder letters, and payment follow ups in accordance with company policies.
- Monitor customer accounts to identify payment risks and recommend appropriate actions.
- Ensure compliance with company policies and UAE real estate procedures.
- Prepare periodic reports on collections performance and aging receivables.
- Build positive relationships with customers while achieving collection targets.
Qualifications & Experience
- Bachelor’s degree in business administration, Accounting, or a related field.
- Minimum 2–5 years of collections experience within a UAE real estate developer/brokerage or property company.
- Strong understanding of real estate payment plans, SPA terms, and customer collections.
- Experience using CRM and ERP systems (such as Salesforce, Oracle, SAP, or similar).
- Excellent negotiation and conflict resolution skills.
- Strong analytical and reporting abilities.
- Ability to manage multiple accounts and prioritize workload effectively.
Language Requirements
- Fluent in Arabic (Mandatory)
- Fluent in French (Mandatory)
- Fluent in English (Mandatory)
Skills & Competencies
- Excellent verbal and written communication skills.
- Strong customer relationship management.
- Negotiation and persuasion skills.
- Attention to detail and high level of accuracy.
- Problem solving and decision making abilities.
- Ability to work under pressure and meet collection targets.
- High level of integrity and professionalism.
What We Offer
- Opportunity to work with one of Dubai's leading luxury real estate developers.
- Competitive salary and benefits including commissions on targets.
- Career growth and development opportunities.
- Dynamic and collaborative work environment.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career