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Cluster General Manager
Elaf Group
Mecca Region, KSA
Full-time
Director
Onsite
Discovered 2 days ago
Multi-property hotel operationsHotel leadershipFinancial performance managementRevenue managementBudgeting and forecastingCommercial strategy
Free
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Ready to ScanKey skills for this role
Multi-property hotel operationsHotel leadershipFinancial performance management
Role Overview
Lead the overall leadership, operational performance, commercial results, guest experience, and financial delivery of hotels within the Makkah cluster.
Provide strategic and operational leadership to Hotel General Managers and their leadership teams.
Ensure each property meets business plans, brand, service, quality, safety, and regulatory standards.
Key Skills for This Role
Multi-property hotel operationsHotel leadershipFinancial performance managementRevenue managementBudgeting and forecastingCommercial strategy
Full Job Posting
Role Overview
Lead the overall leadership, operational performance, commercial results, guest experience, and financial delivery of hotels within the Makkah cluster.
Provide strategic and operational leadership to Hotel General Managers and their leadership teams.
Ensure each property meets business plans, brand, service, quality, safety, and regulatory standards.
Market Context
- The role operates in the Makkah market and requires understanding of highly seasonal operations.
- The position covers Ramadan and Hajj periods, religious tourism, B2B and B2C segments, tour operators, large groups, and changing demand patterns.
Cluster Operations
- Lead all hotels in the Makkah cluster and hold Hotel General Managers accountable for performance.
- Standardize company policies, SOPs, service standards, hotel reviews, action plans, and peak-period readiness.
- Identify opportunities to consolidate resources, improve productivity, and create operational efficiencies.
Financial Performance
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