Club Lounge Agent
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Key skills for this role
About the Role
Responsible for maintaining cleanliness, stocking supplies, ensuring guest satisfaction, and adhering to safety policies in a club lounge environment.
Key Skills for This Role
Responsibilities
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors.
- Set up, stock, and maintain work areas; stock ice, glassware, and paper supplies.
- Remove soiled wares from bar top and tables.
- Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals.
Requirements
- Ability to stand, sit, or walk for an extended period of time or for an entire work shift
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Ability to grasp, turn, and manipulate objects of varying size and weight
- Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Must maintain confidentiality of proprietary information
Full Job Posting
Position Summary
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors.
- Set up, stock, and maintain work areas; stock ice, glassware, and paper supplies.
- Remove soiled wares from bar top and tables.
- Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
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