Cloud Technical Solutions Developer, Storage and Databases

Responsibilities

• Work as part of a team of Developers/Consultants that globally ensure 24 hour customer support.
• Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
• Act as a consultant and subject matter expert for sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Develop an in-depth knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
• Work closely with Product and Developing teams to improve the supportability, products, and interact with Site Reliability Developers teams to drive high-quality production.
• - Work as part of a team of Developers/Consultants that globally ensure 24 hour customer support. - Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products. - Act as a consultant and subject matter expert for sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. - Develop an in-depth knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis. - Work closely with Product and Developing teams to improve the supportability, products, and interact with Site Reliability Developers teams to drive high-quality production.

Minimum qualifications: