jazzhr
Cloud Support Engineer
Acuity Analytics
GBR
Full-time
Senior · 5+ years experience
Hybrid
Discovered 2 weeks ago
Microsoft AzureAzure IaaSAzure VMsApp ServicesFunction AppsAzure SQL
Free
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Microsoft AzureAzure IaaSAzure VMs
Role Overview
As a Level 3 Cloud Support Engineer , you will be a senior technical escalation point for our customer Azure environments, taking ownership of complex incidents, platform optimisation, security, governance, and continual improvement.
Reporting to the Head of Managed Services, you will work closely with engineering, service delivery, and customer teams while providing technical guidance to Level 1 and Level 2 engineers.
This is a hands-on role with the opportunity to influence technical standards, automation, monitoring, and how our Managed Services capability continues to evolve.
Key Skills for This Role
Microsoft AzureAzure IaaSAzure VMsApp ServicesFunction AppsAzure SQL
Full Job Posting
About Us
Ascent has recently been acquired by Acuity Analytics , marking an exciting new chapter for our business and our people.
Acuity Analytics delivers deep insights and domain-led digital transformation to high-growth and regulated organisations. We combine talent, technology, and expertise to help our customers improve performance and operational efficiency.
As part of our continued growth, we are looking for an experienced Level 3 Cloud Support Engineer to join our Managed Services team.
About the Role
As a Level 3 Cloud Support Engineer , you will be a senior technical escalation point for our customer Azure environments, taking ownership of complex incidents, platform optimisation, security, governance, and continual improvement.
Reporting to the Head of Managed Services, you will work closely with engineering, service delivery, and customer teams while providing technical guidance to Level 1 and Level 2 engineers.
This is a hands-on role with the opportunity to influence technical standards, automation, monitoring, and how our Managed Services capability continues to evolve.
Technical Expertise
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