Cloud Service Desk Engineer (DC, Washington)

Primary Responsibilities

• Provide technical leadership within assigned engineering discipline.
• Design, implement, document, and continuously improve enterprise engineering solutions.
• Collaborate with Government stakeholders and cross-functional engineering teams.
• Support operational readiness, modernization, troubleshooting, and knowledge transfer.
• Develop technical documentation, standard operating procedures, and implementation guidance.
• Participate in engineering reviews, reporting, and continuous improvement activities.

Required Qualifications

• Active Top Secret (TS) security clearance, Eight (8) years of experience in Information Technology, Endpoint Engineering, or Cybersecurity, 6+ years engineering support for cloud/endpoint environments; experience with M365, Intune, endpoint compliance, identity support, and escalated troubleshooting.

Education / Certifications

Security Clearance

Compensation: $120,000.00 - $145,000.00 annually

• The listed salary range represents a general guideline; however, RiVidium Inc. considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate?s experience, education, skills, and current market conditions. At RiVidium Inc. it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.