Cloud Engineer III

The Digital Workplace Productivity, Collaboration Voice & Video Engineer designs, delivers, and continuously improves digital workplace solutions that enable employees to work more efficiently, collaboratively, and securely.

This role blends engineering, automation, platform governance, and user experience , with a strong focus on Microsoft 365, Google Workplace, Adobe, Smartsheet and other integrated collaboration tools, platforms.

This role serves as a link between IT, security, and the business , making sure productivity platforms remain dependable, scalable, and in line with organisational goals.

While this position is technical and hands-on, it also demands strong engagement with stakeholders and key suppliers to help us reshape Pearson’s Digital Workplace platform services and solutions.

• Design, implement, and support productivity and collaboration platforms (e.g. Microsoft 365, Teams, SharePoint, OneDrive, Exchange, Google Workplace, Adobe Products, Smartsheet).
• Engineer scalable, secure solutions meeting enterprise standards.
• Manage configuration, lifecycle, and service optimization.
• Customer-focused service owner or management experience.
• Automate processes with tools like PowerShell, Graph API, Logic Apps, or Power Automate.
• Reduce manual operations with scripting and self-service features.
• Use Infrastructure as Code for repeatable deployment and configuration.
• Apply security controls including identity, access, data protection, and governance.
• Set and maintain policies for retention, sensitivity, conditional access, and auditing.
• Collaborate with Security and Compliance teams to meet regulations and manage risk.
• Engage with business stakeholders to understand and address requirements.
• Convert business needs into technical solutions and enhancements.
• Support change management, adoption, and feature launches.