Clinical Training Specialist

Other Duties

• Participate in the creation and execution of clinical onboarding plans for new hires.
• Support training initiatives related to quality improvement, patient experience, and EMR changes.
• Provide peer coaching, mentorship, and support to new or developing clinical team members.
• Assist in the development and implementation of training strategies for enterprise initiatives.
• Travel to health center locations as needed (estimated 50% - 75%). May require an irregular schedule that changes weekly and monthly based on travel needs. May be expected to work some weekends and an occasional holiday.

SKILLS & ABILITIES

• Strong facilitation and presentation skills for diverse adult learning styles.
• Excellent written and verbal communication skills.
• Ability to assess training needs, identify skill gaps, and provide constructive feedback.
• Skilled in EMR workflows, clinical documentation, and chart auditing.
• Proficiency in Google Workspace (docs, sheets, slides) and familiarity with Learning Management Systems (LMS).
• Ability to work independently and manage multiple priorities across various locations.
• Collaborative mindset and ability to build positive working relationships with clinical and operational teams.
• Strong organizational and time management skills.
• Detail-oriented with a commitment to accuracy, consistency, and compliance.
• Excellent interpersonal and customer service skills.

EDUCATION, CERTIFICATIONS & CLEARANCES

EXPERIENCE

PHYSICAL REQUIREMENTS

• (The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.)
• Ability to sit, stand, walk, and move freely throughout clinical environments.
• Ability to lift up to 15 pounds (training equipment, materials).
• Ability to travel between clinic sites, including overnight stays.
• Prolonged periods working on a computer.
• While performing the duties of this position, the employee is regularly required to talk or hear.
• The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.