Base Career helps you apply smarter for this job.
Key skills for this role
Reporting to the Director of Clinical Services, and part of the Program Management Team, the Program Services Clinical Training Manager is responsible for managing the design and delivery of clinical training needs of programs and working with the program management team to ensure quality of service for all youth that access Covenant House Vancouver. This position will play a key role in ensuring program services operations are in alignment with our mission and values.
The Clinical Training Manager plays a pivotal role in ensuring that staff have the skills and confidence to support young people through complex challenges. By strengthening workforce capacity in a not-for-profit setting, this role directly contributes to safer, more responsive, and more impactful services that help youth thrive.
· Identify learning needs, gaps, and trends, and—through coordination with the Program Services Training & Experience Manager—plan strategies to address the needs identified.
· Collaborate and report on training records to Covenant House International in partnership with internal stakeholders
· Regularly audit training records to ensure all training records remain accurate, current and compliant with applicable policies and best practices.
· Coverage for the Program Services Training & Experience Manager, in their absence
Training design, development and content management
· Review and analyze clinical training surveys on a quarterly basis to identify strengths, gaps, and opportunities for improvement.
· Update clinical training annually to reflect current best practices, ensuring that all program content remains evidence‑informed, relevant, and aligned with organizational standards.
· Develop clinical training options for non‑frontline staff, as needed and in consultation with the Director of Clinical Services and the Manager of CMT.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
Vancouver, CAN
Vancouver, CAN
Vancouver, CAN
Vancouver, CAN
Vancouver, CAN
Vancouver, CAN
Vancouver, CAN
Vancouver, CAN
· Design and produce online / virtual clinical training options for overnight staff.
· Support rollout of CRIM/DBT skills training for staff (if needed / to be determined).
Training delivery and facilitation
· Facilitate established in‑house clinical training for Program Services staff, delivering core modules regularly, in person, to ensure consistent skill development and alignment with Covenant House Vancouver’s clinical framework, including:
o Foundations of Trauma informed care
o Vicarious Trauma
o Reflective Practice Supervision
o Motivational Interviewing and Stages of Change
· Coordination of clinical training for the Program Services department, including ensuring audit readiness, compliance with standards, licensing and accreditation requirements, and the ongoing updating and maintenance of training records.
Collaboration and Program Support
· Partner with internal and external stakeholders on training initiatives
o Support the Anti-human trafficking lead with training as needed.
o Contribute to broader CHV training rollouts and initiatives.
Culture, leadership and staff development
· Foster a culture of reflective practice, continuous learning, and psychological safety across Program Services by modeling reflective supervision principles, encouraging open dialogue, and supporting staff in developing self‑awareness, resilience, and professional growth.
· Undergraduate or master’s degree in related Social Services, Health Sciences, Child and Youth Care or equivalent experience elated field is preferred.
· Master’s degree in related field considered an asset
· 3+ years of clinical education, staff training or equivalent, preferably in youth social services, healthcare or at-risk communities.
· Proficiency in Microsoft office, including Outlook, PowerPoint, Microsoft Teams.
· Training and facilitation expertise, including a demonstrated ability to design and deliver engaging, evidence based training using adult learning principles across diverse audiences
· Trauma informed clinical knowledge, strong grounding in trauma-informed care, vicarious trauma, reflective practice and evidence based interventions
· Skill in identifying gaps, analyzing training data and continuously improving programs based on insights
· Highly organized with the ability to manage training systems, maintain records, and ensure audit and accreditation readiness
· Expertise in creating and adapting training aligned with best practices
· Ability to build and maintain strong relationships, collaborate across functions and influence leaders and partners
· Strong critical thinking and decision making abilities
· Capacity to align training initiatives with organizational priorities and long term staff development goals
· Ability to contribute and cultivate a culturally safe, inclusive, and diverse environment.
· Demonstrated ability to prioritize workload in a fast-paced environment.
· Knowledge and understanding of trauma informed practice, including barriers that at risk and vulnerable youth face.
· Proficient computer literacy including Learning platforms (LMS) and the Microsoft suite
· Ability to make executive decisions impacting program services, youth, and staff in collaboration with other key stakeholders.
· Excellent facilitation skills
· Excellent and interpersonal and communication skills, both verbal and written.
· Detail oriented organizational skills with demonstrated ability to plan and implement change.
In 2024, we were recognized as one of Canada’s Top 100 Employers
Covenant House Vancouver is a secular organization that welcomes and serves young people from all backgrounds. While the international federation to which we belong was founded in the 1970s by members of the Catholic Church, we are not aligned with any specific faith traditions.
CHV is committed to upholding diversity, equity, and inclusion in our workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:
Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
Persons with visible (physical) and/or invisible (mental) disabilities;
Persons who identify as women;
Persons of marginalized sexual orientations, gender identities, and gender expressions; and
Indigenous persons.
We recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver.
We love what we do and try to make a difference every day. Covenant House Vancouver offers a competitive salary with a great benefits package and excellent opportunity for training and career advancement. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying.
Nonprofit youth-support organization providing housing and wraparound services to 16–24-year-olds facing homelessness or human trafficking.
Visit company websiteJobs and hiring trendsCAD 77350-96678 yearly / year
Full-time
Mid · 3+ years experience
Hybrid
Apply faster on company sites with our extension.