Clinical Systems Analyst

On-site in Allen, Texas.

The Clinical System Analyst reviews, analyzes, and evaluates user needs related to the clinical systems.

The Clinical System Analyst is responsible for designing, building, configuring, and testing the clinical systems.

SPECIFIC SKILLS NEEDED

• Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes.
• Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors.
• Performs ongoing maintenance and configuration updates to assigned applications and workstreams.
• Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.
• Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations.
• Provides security driven approach to safeguard all components of assigned responsibilities. EDUCATION/EXPERIENCE/TRAINING Required:
• Bachelor’s Degree or equivalent experience will be accepted in lieu of the required degree or diploma. Preferred:
• Prior experience in implementing a clinical information system
• Knowledge of PIH Health clinical systems
• Knowledge of Microsoft systems (server, desktop, SQL, office)
• Knowledge of web servers and services
• Knowledge of coding concepts