Clinical Support Staff

• Post Secondary where a degree or diploma in addictions would be considered an asset.
• One to 3 years clinical experience ideally dealing with addiction/mental health, or Training in a related health field preferred.
• Experience in working and being part of a team, ideally within a healthcare setting.
• There is no history of alcohol or other drug misuse for a period of three years before employment and does not display evidence of misuse of alcohol or drugs while employed.
• Must have the ability to be objective and empathetic while addressing the individual needs of the respective patients, referral sources and family members.
• Must have the ability to provide support and de-escalation under stressful or crisis situations. Ability to problem-solve and to meet deadlines and establish and prioritize multiple tasks.
• Must demonstrate ethical behavior and sound judgment that supports the Trafalgar standards of care.
• Basic computer skills, beginner to intermediate experience with Microsoft Products and Outlook, experience with or willingness to learn to use an electronic medical record (FYI DB). Must be able to document insights and observations in clinical records in a concise and articulate manner.
• Basic understanding of addiction/mental health and recovery philosophy
• Must possess a high degree of professionalism and be able to keep information confidential and treat sensitive clinical information with the upmost discretion and respect

Founded in 1995, Canadian Addiction Treatment Centres (CATC) operates three inpatient addiction treatment centres, a national network of more than 70 outpatient substance use disorder treatment clinics and specialty pharmacies in Canada.

CATC delivers services in a supportive, compassionate, and judgment-free environment.

We are committed to improving the lives of individuals affected by addiction through a multidisciplinary, evidence-based approach that prioritizes quality care and an exceptional patient experience.

Our outpatient clinics provide walk-in support in person or virtually to enable community-based access to accredited treatment programs.

Our CARE teams provide rapid access to a team of medical professionals, pharmacy services and wrap-around supports to engage patients through stabilization and treatment plans that enable patient success in achieving care goals.

Our inpatient treatment centres provide structured, 24/7 medically supported care in a safe and therapeutic environment for individuals who require intensive stabilization and recovery support.

Care is focused on building a strong foundation for long-term recovery through accredited, evidence-based programming.

Our secure virtual counselling services make care more accessible through flexible, remote connections with qualified professionals.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.