Clinical Supervisor - LaGrange

• Oversees the daily workflow of a team of (5) Housing Stabilization Case Managers within the LaGrange Residential Services Team
• Interviews, selects, and trains staff
• Provides weekly, 1:1 general and clinical supervision to assigned staff no less than 1 hour/week
• Facilitates weekly, group-based clinical supervision with Housing Case Managers
• Provides constructive and timely performance communication.
• Provides timely feedback, fosters continuous learning and, as needed, addresses performance concerns in adherence to SFH policies

• Embed a trauma-informed, recovery-oriented, and harm reduction approach in accordance with SFH’s Philosophy of Care.
• Ensure a highly responsive model of care that encourages residents to access treatment and help removing barriers to care.
• Provide support to HCMs to develop person-centered service plans with residents.
• Demonstrate and coach HCMs in the practice of low-threshold assertive case management
• Develop and implement protocols, workflows, and outcome tracking related to engagement services and service plans
• Participate in the development and monitoring of recordkeeping and quality assurance plans
• Review, monitor and ensure all resident service plans are complete and up to date
• Maintain a small caseload of residents with complex behavioral health needs
• Provide brief, solution-focused counseling and crisis intervention for any resident with complex behavioral health needs
• Support HCMs in navigating behavioral health crises, including de-escalation support, Section 12/35 evaluations, and coordination with emergency services
• Coordinate closely with external agencies to case conference and facilitate continuity of care across settings.
• Attend external care coordination meetings to collaborate with community Partners
• Provides after hour, weekend and holiday on-call support for emergencies in a shared rotation with other members of the Housing Leadership Team.
• Adhere to agency code of conduct.
• Perform all other duties as assigned.

• Proficiency in English.
• Bilingual (Spanish or Haitian Creole) preferred.
• Excellent verbal and written communication skills.
• Excellent organizational skills with attention to detail.
• Proficiency with Microsoft Office Suite.
• Ability to prioritize tasks and delegate when appropriate.
• Ability to function well in a team with compassion, humility, flexibility, authenticity, and professionalism.
• Strong understanding of and commitment to taking a person-centered, recovery-oriented, and trauma-informed approach.
• Ability to apply best practices in the care of individuals with substance use and mental health disorders
• Commitment to harm reduction practices and values.
• Strong analytical and problem-solving skills.
• Creativity and eagerness to adapt traditional clinical approaches within a permanent housing setting.
• Ability to network and build relationships with external organizations and strengthen internal partnerships with other SFH programs.
• Knowledge of Boston-based treatment providers and resources.
• Knowledge of and confidence in de-escalation techniques and crisis intervention.
• Strong supervisory and leadership skills

• LCSW required, LICSW preferred
• Minimum of two (2) years postgraduate experience working with highly vulnerable, high-barrier individuals with complex needs.
• Experience providing clinical supervision.
• Experience working with individuals with co-occurring mental health and substance use disorders.
• Experience with crisis intervention, emergency response systems, and short-term stabilization
• Lived experience with homelessness and/or recovery a plus

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift and carry 10-20 pounds independently.
• Frequently moving throughout multi-level building.
• Constantly operate computer and other office machinery, such as a copy machine, computer printer, projector.
• Eight hours a day, 5 days/week, primarily Monday through Friday within the hours of 7:00am-5:00pm.
• On rare occasions, extended evening and weekend hours may be necessary, and would be determined and scheduled in advance.
• On-call rotation with other housing leadership team members

If you are Ready to make a lasting impact in the lives of others, please complete our application process.

SFH is an Equal Employment Opportunity Employer.

We are committed to fair and equitable employment practices and to fostering a workplace where all employees are respected, supported, and able to grow.

In support of our mission, we encourage individuals from all backgrounds to apply, including those with lived experience of homelessness or recovery and those who have faced barriers to employment.

We value the range of experiences and perspectives that strengthen our work in the community.

Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

This job description is subject to change and does not restrict management’s right to assign or reassign