Clinical Operations Manager FSP
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Key skills for this role
About the Role
What You ll Do: Manages staff, providing coaching, mentorship and work direction. Conducts regular performance appraisals and career discussions with staff. Facilitates employee.
Key Skills for This Role
Responsibilities
- Manage staff, providing coaching, mentorship and work direction
- Conduct regular performance appraisals and career discussions with staff
- Interview, recruit and select staff
- Manage and conduct induction/orientation programs for new employees
- Ensure all staff CVs, training records, position profiles are up to date
- Support allocation activities per local resourcing process
- Deliver training on Working Practice Documents and Standard Operating Procedures
- Assure adherence to good ethical and regulatory standards
- Handle and review systems (e.g. Activate, CTMS, Preclarus, Clarity) to evaluate employee and project metrics
- Participate in process improvement/development initiatives
Requirements
- Previous experience comparable to 5+ years
- 1+ year of leadership responsibility
- Excellent clinical trials monitoring skills (remote and on site)
- Understanding of ICH/GCP and FDA guidelines
- Fluency in Arabic and very good knowledge of English
- Ability to travel as needed
Full Job Posting
What You'll Do
- Manages staff, providing coaching, mentorship and work direction.
- Conducts regular performance appraisals and career discussions with staff.
- Facilitates employee career development.
- Interviews, recruits and selects staff.
- Manages and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.
- Ensures all staff CVs, training records, position profiles and experience profiles are complete and up to date.
- Ensures timeliness and accuracy of timesheets and expense reports.
- Supports allocation activities per the local resourcing process.
- Supports activities of project leads/functional leads to optimize the operational running of projects.
- Raises appropriately any issues which may impact project deliverables.
- Delivers training on Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), local requirements and any other subjects that impact on clinical operations.
- Identifies training gaps and ensures that training requirements are met.
Education and Experience Requirements
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).
- 1+ year of leadership responsibility
- In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities
- Advanced mentoring/leadership/supervisory skills
- Excellent clinical trials monitoring skills; Remote and on site
- Demonstrated understanding of or ability to learn the company s SOPs, WPDs, and relevant regulations (e.g. ICH/GCP, FDA guidelines)
- Demonstrated ability to evaluate medical research data
- Strong organizational and negotiation skills
- Strong attention to detail
- Advanced written and oral communication skills
- Fluency in Arabic and very good knowledge of English language and grammar
- Demonstrated use of computer to include data entry, archival and retrieval
- Ability to travel as needed
- Excellent teammate with team building skills
- Excellent interpersonal and conflict resolution skills
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