Minimum of 2 years of customer service or clerical experience.
Experience with Google mail and Google Documents
Problem analysis and problem-solving experience preferred
Data collection and maintenance experience preferred
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge in Microsoft Office suite and basic typing with excellence in spelling and grammar
Excellent attention to detail and organization skills
Adaptability to change and self-starter
Ability to maintain professional customer communications
PHYSICAL DEMANDS & WORK REQUIREMENT:
Job duties are performed in either a Natera office or in the employee’s home office, office space should be private.
Position requires the ability to use a computer keyboard, communicate over the telephone, and read printed material.
Duties may require working outside normal working hours (evenings and weekends) at times.
OUR OPPORTUNITY
NateraTM is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
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Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
About Natera
Pharmaceuticals & Biotech
Genetic testing company specializing in cell-free DNA diagnostics for oncology, women's health, and organ transplant monitoring.