Clinical Care Coordinator

Education and Experience

Essential Skills and Abilities

• Ability to conduct independent visits to assisted living facilities throughout an assigned region; travel is required.
• Reliable transportation required for conducting patient visits. Employees who drive a personal or company vehicle must comply with all applicable CareConnectMD policies and requirements.
• Ability to coordinate services across providers, facilities, patients, caregivers, and external partners and track identified needs through resolution or appropriate escalation.
• Strong organizational and time-management skills with the ability to prioritize competing demands and manage multiple tasks efficiently.
• Ability to document clinical assessments, outreach, interventions, patient responses, communications, and follow-up activities accurately and within required timeframes.
• Strong interpersonal and communication skills, including the ability to effectively communicate with older adults, individuals with cognitive impairment, family members, caregivers, facility staff, and healthcare providers.
• Demonstrates initiative, sound judgment, adaptability, resourcefulness, and effective problem-solving skills.
• Ability to work independently while also collaborating effectively within an interdisciplinary clinical team.
• Comfortable working in a developing, fast-paced program and adapting to evolving workflows, technology, and operational requirements.
• Proficiency with electronic health records (EHR/EMR), care management systems, Microsoft Outlook, Word, Excel, virtual meeting platforms, and other clinical or administrative software.
• Strong written communication and documentation skills, including the ability to prepare clear, accurate, concise, and professional clinical notes and correspondence.

Licenses/Certifications

Core Competencies