indeed
Clinic Receptionist
Ebn Hayan Health Care
Dubai, UAE
Full Time
Entry
Onsite
AED 3,000/month / month
5 days ago
Patient ServiceAppointment SchedulingBillingInsurance VerificationMedical SoftwareMS Office
Free
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Patient ServiceAppointment SchedulingBilling
About the Role
Ebn Hayan Health Care in Dubai seeks a professional female Clinic Receptionist fluent in Arabic and English to manage front-desk operations, schedule appointments, handle billing, and provide excellent patient service.
Key Skills for This Role
Patient ServiceAppointment SchedulingBillingInsurance VerificationMedical SoftwareMS Office
Responsibilities
- Greet patients warmly upon arrival, manage check in/check out process, and handle patient inquiries in both Arabic and English
- Answer phone calls, manage clinic email, and schedule or confirm patient appointments efficiently
- Register new patients, open medical files, and ensure accurate entry of demographic and insurance information into the clinic management system
- Coordinate patient flow to minimize waiting times and keep clinical staff informed of patient arrivals
- Handle billing, process cash and card payments, issue receipts, and assist with daily financial closing reports
- Verify insurance eligibility and obtain necessary pre authorizations where required
- Maintain a clean, organized, and professional reception area
- Perform general administrative duties, including filing, scanning documents, and managing incoming/outgoing couriers
Requirements
- Native or professional fluency in Arabic and excellent command of English (spoken and written)
- Minimum 1–2 years of experience as a medical receptionist, front desk officer, or in a customer service role within the UAE healthcare sector
- Strong communication and interpersonal skills
- Proficiency in medical software/MS Office
- Ability to multitask in a fast paced environment
- Patient focused, professional demeanor, and strict adherence to patient confidentiality and medical ethics
Full Job Posting
Overview
- Seeking a professional, welcoming, and organized female Clinic Receptionist fluent in Arabic and English for a healthcare clinic in Dubai.
Key Responsibilities
- Greet patients warmly upon arrival, manage check in/check out process, and handle patient inquiries in both Arabic and English
- Answer phone calls, manage clinic email, and schedule or confirm patient appointments efficiently
- Register new patients, open medical files, and ensure all demographic and insurance information is accurately entered into the clinic management system
- Coordinate patient flow to minimize waiting times and keep clinical staff informed of patient arrivals
- Handle billing, process cash and card payments, issue receipts, and assist with daily financial closing reports
- Verify insurance eligibility and obtain necessary pre authorizations where required
- Maintain a clean, organized, and professional reception area
- Perform general administrative duties, including filing, scanning documents, and managing incoming/outgoing couriers
Requirements
- Language: Native or professional fluency in Arabic and excellent command of English (spoken and written) is mandatory
- Experience: Minimum 1–2 years of experience as a medical receptionist, front desk officer, or in a customer service role within the UAE healthcare sector
- Skills: Strong communication and interpersonal skills, proficiency in medical software/MS Office, and the ability to multitask in a fast paced environment
- Attributes: Patient focused, professional demeanor, and strict adherence to patient confidentiality and medical ethics
Compensation
- Pay: AED 3,000 AED 4,000 per month
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