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Clinic Receptionist / Admin Coordinator - CAYA World Clinic

CAYA World Clinic
Dubai, UAE
Full Time
Mid
Onsite
3 weeks ago
Patient RegistrationAppointment SchedulingBillingEMR SoftwareCommunicationConfidentiality
Free

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Key skills for this role

Patient RegistrationAppointment SchedulingBilling
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Overview

  • Location: Palm Jumeirah, Dubai
  • Clinic: CAYA World Clinic
  • Job Type: Full time

Key Responsibilities

  • Welcome patients and families warmly and professionally.
  • Manage appointment bookings, confirmations, cancellations, and rescheduling.
  • Coordinate patient registration and maintain accurate patient records.
  • Support billing, invoices, receipts, and payment follow up.
  • Help patients with basic administrative questions, including pay and claim documentation.
  • Coordinate with clinicians regarding schedules, room use, and patient flow.
  • Maintain a clean, organized, and professional reception area.
  • Support general clinic administration and communication through phone, WhatsApp, and email.
  • Ensure confidentiality and professionalism at all times.

Requirements

  • Minimum 2–3 years’ experience in a clinic or healthcare facility in Dubai is required.
  • Strong communication skills in English.
  • Experience with clinic management systems or EMR software is preferred.
  • Comfortable handling patients, parents, and clinicians in a calm and professional manner.
  • Organized, punctual, detail oriented, and able to multitask.
  • Prior experience in a psychology, therapy, pediatric, dental, dermatology, or polyclinic setting is a strong advantage.

Ideal Profile

  • We are looking for someone who is not only good at reception, but who understands how a Dubai clinic runs. The right person should be warm with patients, sharp with admin, reliable with follow ups, and comfortable being the first point of contact for a growing clinic.

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