Clinic Operations & Growth Manager
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Key skills for this role
About the Role
Manage clinic operations, enhance patient journey, improve sales processes, and drive revenue growth while coordinating teams and analyzing performance metrics.
Key Skills for This Role
Full Job Posting
Overview
This role combines:
— clinic operations,
— team coordination,
— patient journey management,
— sales process improvement,
— operational analytics,
— and revenue growth.
Key Responsibilities
— oversee day-to-day clinic operations
— coordinate front desk, call center and patient flow
— monitor appointments, no-shows and scheduling efficiency
— improve lead → appointment → consultation → sales conversion
— support follow-up and retention processes
— monitor KPIs and weekly reporting
— analyze clinic performance and operational metrics
— work with sales targets and revenue goals
— support execution of clinic growth strategy
— coordinate with marketing and sales teams
— improve operational systems and patient experience
— support business development initiatives
— identify operational bottlenecks and revenue growth opportunities
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