smartrecruiters
Client Support Specialist
Resume Target
Toronto, CAN
Full-time
Mid · 1+ years experience
Onsite
Discovered 3 weeks ago
CRM
Free
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Key Skills for This Role
CRM
Full Job Posting
Accountabilities
Manage high-volume incoming inquiries and calls
Promote and recommend professional resume writing services based on the customer’s specific qualifications and needs
Work with new customers to manage the full onboarding process and all registrations
Maximize customer engagement and experience by collaborating with the support team and follow proper procedures when addressing any customer’s inquiries
Monitor and capture all relevant information via CRM to track opportunities and calls
Bachelor's degree is preferred
Minimum of 1 year of work experience in a sales/service role
Strong listening skills with the ability to build rapport with customers
Pass success in a high-volume call center environment
Ability to be successful in a dynamic, flexible, and continually changing environment
How to apply
- If you are interested in becoming part of our team please submit your resume and cover letter
About Resume Target
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