breezy
Client Support Specialist
E. Claire Beauty & Wellness
Remote, AUS
Full-time
Entry
Remote
AUD 40-50 hourly / hour
Discovered 3 weeks ago
Microsoft Office
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About Us
E. Claire Beauty & Wellness is committed to delivering exceptional beauty and wellness experiences through outstanding customer care and personalized service. We value professionalism, collaboration, and creating positive experiences for every client.
Key Responsibilities
- Provide professional support to clients via phone, email, and online communication channels.
- Respond to customer inquiries promptly and resolve issues efficiently.
- Maintain accurate customer records and update account information.
- Assist with appointment coordination, order processing, and general administrative tasks.
- Collaborate with internal teams to ensure a seamless client experience.
- Deliver outstanding service while following company policies and procedures.
Qualifications
- Previous experience in customer service, client support, or a related role is preferred.
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Proficient with Microsoft Office and online communication tools.
- Ability to work independently in a remote environment.
- Reliable internet connection and a dedicated home workspace.
Benefits
- Competitive salary
- Paid training
- Flexible remote work environment
- Paid annual leave
- Career development opportunities
- Supportive and collaborative team culture
- Job Type: Full-time
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