brightmove
Client Support Associate- 3rd Shift
All Points North
Edwards, USA
Full-time
Entry · 2+ years experience
Onsite
USD 24.5-24.5 hourly / hour
Discovered 1 weeks ago
KIPU EMRMicrosoft Office Suite
Free
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KIPU EMRMicrosoft Office Suite
Key Skills for This Role
KIPU EMRMicrosoft Office Suite
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Broad Statement of Responsibilities
- The Client Support Associate 1 (CSA 1) is involved in the day to day operations of the client milieu.
- The CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other patient caregivers and staff to ensure delivery of quality care and coordination of services. They work closely with clinical and hospitality leadership to coordinate systems related to measuring attendance, reporting program outcomes, milieu activities and client satisfaction. The CSA works closely with the Clinical Team and Hospitality Department on special projects as assigned.
Qualifications
- The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to stand for 8+ hours
- Able to squat, bend, kneel, and lift 50 lbs
- Able to work with all departments at All Points North
- Extensive knowledge of KIPU EMR
- Time-management skills
- Capable of making good decisions
- Ability to handle pressure well
- Ability to deal with uncertainty
- Education: Required; High School Diploma / GED Preferred; Associates in Social or Human Services
- Experience: 2+ years of experience working in clinical or hospitality settings with direct guest/client care, experience in clinical documentation systems
Special Skills & Knowledge
- Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with Microsoft Office Suite and KIPU, web-based products knowledge a bonus.
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