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Client Success Representative
Staci Americas Fulfillment
Dayton, USA
Full-time
Entry · 2+ years experience
Onsite
USD 24-26 hourly / hour
Discovered 1 weeks ago
Warehouse Management System
Free
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Warehouse Management System
Role Overview
This position is not inside sales or call center driven. We are looking for a Client Success Representative (CSR) with 3PL and/or Fulfillment experience. This is an opportunity to be the critical front-line interface for customers in a multi-client third party logistics and fulfillment environment. If this is the type of position that you are seeking, continue reading!
Key Skills for This Role
Warehouse Management System
Full Job Posting
Why Join Staci Americas?
Staci Americas Fulfillment is a fast-growing 3PL, and we are hiring people who want to be challenged and grow with us. Leaders who aren’t afraid to roll up their sleeves – in fact, people who are passionate about the work. If you're that kind of leader – we invite you to apply and join us!
We are looking for a Client Success Representative to be based at our Dayton NJ reporting to the Client Success Executive. The salary is $24- $26 per hour.
Job Summary
This position is not inside sales or call center driven. We are looking for a Client Success Representative (CSR) with 3PL and/or Fulfillment experience. This is an opportunity to be the critical front-line interface for customers in a multi-client third party logistics and fulfillment environment. If this is the type of position that you are seeking, continue reading!
Responsibilities
- Manage the customers’ order process and ensure orders are entered, filled, and shipped accurately and timely
- Work with the Facility Manager and operations staff throughout the order process to identify any potential issues or concerns with customers’ orders
- Learn and be able to work efficiently in our proprietary Warehouse Management System to ensure that customers’ inventory is managed properly
- Communicate with customers to provide accurate account information, including the status of orders, inventory, and other routine inquiries
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