Client Success Operations Intern

• Support Client Success Leads with customer engagement activities and follow-up tasks.

• Prepare reports, dashboards, and presentations to track customer health, engagement, and satisfaction.

• Monitor customer feedback, survey results, and action items to support continuous improvement.

• Assist with customer onboarding activities and customer communications.

• Collaborate with clients, sales teams, cross-functional partners, and leaders in a fast-paced environment.

• Participate in team meetings, training sessions, and cross-functional initiatives across the business.

• Must be pursuing an associate or bachelor’s degree from an accredited college or university in Business, Marketing, Communication, Data Analytics, or a related field, graduating between fall 2027 and spring 2028

• Must be able to work in the Richfield, MN corporate office 4 days a week, Monday through Thursday

• Must be able to work 40 hours a week Monday-Friday between the hours of 8:00am-5pm (Central Time)

• Must be able to commit to the internship start and end date of 5/31/2027- 8/6/2027

• Strong organizational and time-management skills, with the ability to manage multiple priorities

• Analytical mindset with strong attention to detail and the ability to identify trends and insights from data

• Proficiency in Microsoft Excel, PowerPoint, and other productivity tools

• Customer-focused mindset; customer service, retail, hospitality, or other customer-facing experience is a plus

• Curiosity, initiative, and a willingness to learn in a fast-paced environment

• Experience with CRM systems, EDI, or CXML data

• Competitive pay

• Generous employee discount

• Physical and mental well-being support

• Support Client Success Leads with customer engagement activities and follow-up tasks.

• Prepare reports, dashboards, and presentations to track customer health, engagement, and satisfaction.

• Monitor customer feedback, survey results, and action items to support continuous improvement.

• Assist with customer onboarding activities and customer communications.

• Collaborate with clients, sales teams, cross-functional partners, and leaders in a fast-paced environment.

• Participate in team meetings, training sessions, and cross-functional initiatives across the business.