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Client Success Manager - Insurance Solutions (Remote)

zesty.ai

Remote, CAN

Mid-Senior

Remote

Discovered 2 weeks ago

Client success managementAccount managementClient onboardingProduct adoptionProperty insuranceP&C insurance

Free

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Key skills for this role

Client success managementAccount managementClient onboarding

ZestyAI is hiring a Client Success Manager to support and grow relationships with property insurance clients.

The role helps insurers use AI-driven property insights for underwriting, pricing, and portfolio decisions.

The position is open to remote candidates in the United States and Canada.

Support client relationships from onboarding through renewal.
Drive product adoption and workflow integration within client organizations.
Connect client goals to measurable outcomes using ZestyAI solutions.
Partner with Product, Risk Analytics, Data Science, Support, Marketing, and other teams.
Identify opportunities for deeper product usage and expansion.
Build relationships with underwriters, analysts, and product stakeholders.
Own regular client touchpoints, follow-up, and client priorities.
Support business reviews and connect usage and outcomes to client goals.
Monitor usage trends and client health indicators.
Bring client feedback to internal teams and coordinate responses.
Collaborate with senior Client Success leaders on strategic initiatives.

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