Client Success Manager

Proven partner lead. You bring 4–7+ years of experience in client success, account management, implementation, or partner operations within a fast-paced environment.

Healthcare & benefits savvy. You have experience in digital health, employer benefits, payer/provider environments, or regulated healthcare spaces. Experience navigating carrier, consultant, or credentialing dynamics is a major plus.

Flawless project manager. You possess exceptional organizational habits and high attention to detail, easily balancing daily execution across multi-threaded partner workstreams without dropping the ball.

Clear, executive-ready communicator. You excel at drafting stakeholder-ready updates, leading client business reviews, and translating data/insights for HR leaders and benefits decision-makers.

Proactive problem solver. You move seamlessly between ground-level execution and strategic account planning, identifying portfolio trends early to resolve friction before it hits the partner.

Thrive in high growth. You are self-directed, comfortable navigating ambiguity, and energized by setting operational standards in a rapidly scaling business.

Mission-driven. You’re passionate about closing the gap in women’s healthcare and eager to help Midi scale its impact.

Build a category-defining company transforming how healthcare serves women in midlife.

Directly impact the experience of thousands of members by ensuring their employers are fully engaged and supported.

Join at a pivotal moment of rapid market expansion with top-tier healthcare partners.

Work with a mission-driven, high-ownership team that moves quickly and cares deeply about the patients and partners we serve.

We’re backed by top-tier investors including Google Ventures, Semper Virens, and Emerson Collective, trusted by leading health plans and employers, and growing rapidly to meet nationwide demand.

Our mission is simple: change the way healthcare serves women—because women deserve better.

The salary for this role is $85,000 -$125,000 annually. Final compensation will depend on experience, skills, and qualifications. This role is also eligible for equity and comprehensive benefits.

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At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

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Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.

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