Client Success Manager – EMEA

Core Objective:

Drive commercialization and growth for Tencent’s overseas performance advertising business across the EMEA region. Own both demand-side advertiser growth and supply-side publisher monetization, accelerating revenue growth, improving ecosystem efficiency, and building scalable commercialization solutions that drive long-term business success.

Key Responsibilities:

Drive Regional Commercialization Strategy

Develop and execute commercialization strategies across EMEA to unlock new growth opportunities.

Drive advertiser acquisition and spend growth while optimizing publisher monetization, delivering measurable improvements in revenue, platform scale, and operational efficiency.

Build Scalable Commercial Solutions

Partner with Product, Engineering, and Operations teams to translate advertiser and publisher insights into scalable platform capabilities and operational improvements.

Develop industry best practices and commercialization solutions that can be replicated across markets and verticals.

Partner with Sales to Accelerate Growth

Work closely with regional Sales teams to identify high-value opportunities, support solution design, and drive successful deal execution.

Improve customer acquisition, conversion efficiency, and overall business expansion across both advertisers and publishers.

Drive Customer Success & Business Growth

Own the end-to-end success of advertisers and publishers across EMEA.

Drive product adoption, campaign optimization, and monetization performance to maximize customer value, long-term retention, and sustainable revenue growth.

Experience

5+ years of experience in performance advertising, ad tech, commercialization, client solutions, business strategy, or growth operations.