Client Success Manager - Digital Marketing
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Key skills for this role
About the Role
COLAB is looking for a Sales Account Manager to join their team remotely from Dubai. You will manage client relationships, conduct meetings, identify growth opportunities, and communicate digital marketing performance.
Key Skills for This Role
Responsibilities
- Manage relationships with assigned client accounts
- Conduct onboarding calls, kickoff meetings, and regular client check ins
- Communicate campaign performance, updates, and recommendations to clients
- Identify upselling and growth opportunities within accounts
- Coordinate with internal teams to ensure smooth project execution
- Maintain strong client satisfaction and retention
Requirements
- Experience working in a digital marketing agency
- Excellent spoken and written English with a neutral/American style accent
- Strong communication, sales, and client handling skills
- Understanding of SEO, Paid Ads, Social Media Marketing, and Web Development
- Professional appearance and confidence on video calls
- Ability to manage US based clients professionally
Full Job Posting
Job description
- COLAB is looking for a Sales Account Manager to join our team remotely from Dubai.
- The ideal candidate should have experience working in a digital marketing agency and excellent communication skills.
- This role involves managing client relationships, conducting meetings, identifying growth opportunities, and communicating digital marketing performance and strategies effectively.
Key Responsibilities
- Manage relationships with assigned client accounts.
- Conduct onboarding calls, kickoff meetings, and regular client check ins.
- Communicate campaign performance, updates, and recommendations to clients.
- Identify upselling and growth opportunities within accounts.
- Coordinate with internal teams to ensure smooth project execution.
- Maintain strong client satisfaction and retention.
Requirements
- Experience working in a digital marketing agency.
- Excellent spoken and written English with a neutral/American style accent.
- Strong communication, sales, and client handling skills.
- Understanding of SEO, Paid Ads, Social Media Marketing, and Web Development.
- Professional appearance and confidence on video calls.
- Ability to manage US based clients professionally.
Job Details
- Location: Dubai
- Timings: 9:00 AM – 6:00 PM Dubai time
- Work Location: Remote from Dubai
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