lever
Client Success Associate
Arrivelogistics
Austin, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Load board
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Load board
Key Skills for This Role
Load board
Full Job Posting
- Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
- Focus on accuracy and timeliness while building loads for our customer account(s)
- Obtain pickup and delivery appointments from the shippers and consignees within your customer’s network
- Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
- Communicate with customer contacts proactively when a shipment will be delayed
- Understand the Customer’s committed lanes and when to accept or reject loads being tendered by the customer
- Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
- Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
- Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service
- Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate
- Prioritize exceptions by working with the Carrier team to provide timely updates to customers
- Proactively work with management to determine any potential concerns for aging for your customer
- Bachelor’s degree in a relevant field of study preferred
- Proven demonstration of commitment and work ethic in a school or work setting
- Fast-paced and able to multitask in a high-pressure environment
- Polished communicator with exceptional interpersonal skills, both verbal & written
- Able to take verbal/written instruction and execute with confidence
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Arrivelogistics
Weekend Coverage Specialist
Austin, USA
Discovered 1 weeks agoFull-time
Customer Relations Specialist
Austin, USA
Discovered 1 weeks agoFull-time
Carrier Account Representative
Columbus, USA
Discovered 1 weeks agoFull-time
Senior Business Development Representative
Phoenix, USA
Discovered 1 weeks agoFull-time
Senior Carrier Account Representative
Columbus, USA
Discovered 1 weeks agoFull-time
Senior Carrier Account Representative
San Antonio, USA
Discovered 1 weeks agoFull-time
Senior Open Deck Carrier Specialist
Saint Paul, USA
Discovered 1 weeks agoFull-time
Client Success Weekend Associate
Chicago, USA
Discovered 1 weeks agoFull-time