Client Solutions Manager, Amazon
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Key skills for this role
Role Overview
The Client Solutions Manager supports the sales team and provides expertise to meet client objectives and deliver high-quality service.
The role works across multiple lines of business within the Amazon portfolio and collaborates with Sales Ops, Product, Measurement, and Creative Solutions.
The position manages and optimizes complex opportunities across the full marketing funnel using data and analytics.
Key Skills for This Role
Full Job Posting
Role Overview
The Client Solutions Manager supports the sales team and provides expertise to meet client objectives and deliver high-quality service.
The role works across multiple lines of business within the Amazon portfolio and collaborates with Sales Ops, Product, Measurement, and Creative Solutions.
The position manages and optimizes complex opportunities across the full marketing funnel using data and analytics.
Responsibilities
- Manage and grow advertiser relationships with Brand Partnerships Managers and the Team Lead.
- Develop plans, measurement solutions, and reporting for performance campaigns and custom programs or sponsorships.
- Manage inventory booking, the presale pipeline, reporting, and CRM opportunity accuracy.
- Recommend optimization strategies and monitor execution to exceed KPIs.
- Present product usage and aggregated data insights to support client growth and upsell revenue.
- Educate partners on TikTok features, product solutions, and best practices.
- Troubleshoot issues through appropriate escalation channels.
Minimum Qualifications
- At least 4 years of experience in account management or media services roles in digital marketing or ad tech.
- Excellent communication and collaboration skills across businesses, teams, and geographies.
- Strong project management skills in a fast-paced environment.
- A track record of supporting revenue goals.
- Ability to analyze Ads Manager datasets and Brand Lift Studies to identify insights.
- Experience diagnosing and solving technical problems with product and engineering teams.
Preferred Qualifications
- Experience in an auction environment is a plus.
- Passion for data and technology and comfort using data to drive strategy and measure success.
- Flexibility and quick adaptation to change in a startup culture.
About TikTok
TikTok is a short-form mobile video platform with a global headquarters in Los Angeles and Singapore and offices including Dubai.
TikTok's mission is to inspire creativity and bring joy.
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