Client Solutions Associate
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What You'll Do
Work in close-knit, collaborative teams to drive impact for Courier Health clients
Build strong relationships, trust, and credibility with client software users
Lead 1:1 and group user sessions to gather feedback, educate, and ensure client value
Develop expert-level knowledge of the Courier Health platform and data model
Drive platform growth and evolution as a bridge between our clients and Product & Engineering teams
Present business results and platform impact to senior executives at business reviews
Own client priorities and day-to-day project management
Partner with senior stakeholders to build out Courier Health’s Client Solutions function
Qualifications
- 2+ years of experience in strategic consulting or client-facing enterprise SaaS
- Team player that thrives working with a diverse set of internal & external stakeholders
- Comfortable presenting to executives and large groups
- Analytical mindset with consistent attention to detail
- Independent, ambitious and enjoys taking initiative
- Experience in, or willingness to learn about, rare disease/specialty pharma
- High energy and passion for our mission, our clients, and the success of their patients
Benefits
- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Unlimited Vacation
- Commuter Benefits
- Paid parental leave
- Catered lunch on Fridays
- Wellness stipend
- Great Place to Work Certified
- The annual salary range for the target level for this role is $95,000 - $115,000 + equity + benefits, including medical, dental, and vision.
- Courier Health is proud to be an Equal Employment Opportunity employer.
- We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About Courier Health
Private U.S. healthcare technology company providing AI-powered patient-experience software to biopharma companies.
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