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Client Servicing Manager
AppLabs.ai
Dubai, UAE
Full Time
Mid
Onsite
6 days ago
Client ServicingDigital MediaMobile AdvertisingProgrammatic AdvertisingAppsflyerBranch
Free
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Client ServicingDigital MediaMobile Advertising
About the Role
Applabs Media is hiring a Client Servicing Manager in Dubai to manage relationships with digital media agencies and direct clients.
Key Skills for This Role
Client ServicingDigital MediaMobile AdvertisingProgrammatic AdvertisingAppsflyerBranch
Responsibilities
- Act as the primary point of contact for digital media agencies and direct clients, ensuring high levels of client satisfaction and retention.
- Understand client objectives and translate them into successful mobile advertising and programmatic strategies.
- Coordinate with internal trading, operations, and business development teams to execute and optimize campaigns effectively.
- Monitor and analyze campaign performance; provide regular reporting and actionable insights to clients.
- Set up and troubleshoot tracking through MMPs (e.g., Appsflyer, Branch), ensuring proper attribution and data accuracy.
- Manage and support programmatic deals across platforms like PubMatic, Equativ, The Trade Desk, and Google Ad Manager (GAM).
- Contribute to the creation of media plans, pitch decks, and performance reviews.
- Stay updated with industry trends, client business landscapes, and ad tech innovations.
Requirements
- 3 4 years of experience in digital media client servicing, preferably with exposure to both brand and agency side operations.
- Strong understanding of mobile advertising, in app campaigns, and programmatic media buying.
- In depth knowledge of MMPs like Appsflyer, Branch, Adjust, etc., and how mobile attribution works.
- Working knowledge of programmatic platforms and deals on PubMatic, Equativ, The Trade Desk, and GAM is preferred.
- Ability to handle multiple clients and campaigns simultaneously with attention to detail and timelines.
- Strong communication, analytical, and problem solving skills.
Full Job Posting
About the Role
- We are looking for a proactive and results driven Client Servicing Manager with 3–4 years of experience in managing direct brands and digital media agencies.
- The ideal candidate should have a solid understanding of mobile advertising, the programmatic ecosystem, and attribution tracking using industry standard tools.
- This role requires both strategic thinking and hands on execution to manage day to day client relationships, ensure campaign success, and contribute to long term account growth.
Key Responsibilities
- Act as the primary point of contact for digital media agencies and direct clients, ensuring high levels of client satisfaction and retention.
- Understand client objectives and translate them into successful mobile advertising and programmatic strategies.
- Coordinate with internal trading, operations, and business development teams to execute and optimize campaigns effectively.
- Monitor and analyze campaign performance; provide regular reporting and actionable insights to clients.
- Set up and troubleshoot tracking through MMPs (e.g., Appsflyer, Branch), ensuring proper attribution and data accuracy.
- Manage and support programmatic deals across platforms like PubMatic, Equativ, The Trade Desk, and Google Ad Manager (GAM).
- Contribute to the creation of media plans, pitch decks, and performance reviews.
- Stay updated with industry trends, client business landscapes, and ad tech innovations.
Requirements
- 3 4 years of experience in digital media client servicing, preferably with exposure to both brand and agency side operations.
- Strong understanding of mobile advertising, in app campaigns, and programmatic media buying.
- In depth knowledge of MMPs like Appsflyer, Branch, Adjust, etc., and how mobile attribution works.
- Working knowledge of programmatic platforms and deals on PubMatic, Equativ, The Trade Desk, and GAM is preferred.
- Ability to handle multiple clients and campaigns simultaneously with attention to detail and timelines.
- Strong communication, analytical, and problem solving skills.
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