Client Servicing Executive

§ Rated #2 Web Design Company in India by Top SEOs & BWDA Ratings

§ Rated #7 Integrated Search Marketing Company in India by Top SEOs

Job Description :

Building and managing strong relationships with clients with regards to online digital projects (SEO,SMO,PPC)

Collecting regular feedback from clients and sharing the insights for development

Handling Queries of Clients and fixing issues through proper co-ordination

Responsible for revenue generation/ payment collection from the existing customers

Co-ordinate with the Existing clients to cross sell new service

Attending client meetings with the Account Manager to fix issues

Coordinating the execution of the various elements of the project

Identifying account growth opportunities and directing these to the Sales team

Responsible for all aspects of project closure including producing project reports

Job Requirement :

1+ years of exp. into SEO execution or client servicing or into online/digital marketing

College Degree Preferred

Good working knowledge of the business, particularly in Project Management/Client Services activities

Experience with managing a client account

Experience in managing projects across multiple geographies

Ability to consultatively engage with customers and to quickly make complex decisions

Broad understanding / working knowledge across a broad range of service lines