Client Services Support Representative (1 year Term)

We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes. Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.

We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

Competitive starting salary.

A comprehensive health benefit package.

Hybrid work environment, flexible work schedules.

Casual dress code to promote diversity and inclusivity.

Personal and professional development.

Are you a driven , dedicated , and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you! The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization.

The Client Services Support Representative provides administrative support to the Billing and Enrolment team. The incumbent must work well independently and work well in a team environment.

DUTIES AND RESPONSIBILITIES

Processes enrolments and changes ensuring all enrollment procedures are properly followed and production standards are met

Reviews daily and monthly reports

Completes memos

Processes, maintains and validates pre-authorized debit direct deposit information

Forwards coordination of benefits information to appropriate department

Maintains the procedures

Maintains disability log and waiver of premium spreadsheets

Assists in reviewing/processing daily and monthly underwriting reports

Prepares letters requesting medical evidence

Requests medical information (Paramedicals, Attending physician statements etc.)

Assists in actioning decisions from the medical underwriter

Assists in tracking case progress and activity in Excel

Prepares letters to clients regarding medical underwriting decisions

Reviews annually all claimants at EI index adjustment

Updates take over amounts on new groups

Attends and participates in meetings

Identifies opportunities for process efficiency improvements and recommends process changes

Filing

Provide backup to all Client Services Support roles

Performs other duties as assigned

If you would like to join our team, you are invited to apply by submitting your resume and cover letter by clicking the "Apply" button below by September 14, 2026.

We appreciate the interest expressed by all applicants and acknowledge the effort put into the application process, however only those selected for an interview will be contacted.

Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.

We encourage all qualified candidates to apply. If you require an accommodation during the hiring process, please let us know .