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Respond to client inquiries in a professional and timely manner
Troubleshoot client issues and provide viable solutions
Document client interactions in appropriate database or software
Support clients with tips to ensure routine issues obstacles are avoided
Place maintenance orders with accuracy
Utilize conflict resolution skills to ensure a high level of client service
Adhere to both corporate and departmental policies and procedures
Promoting company in a positive image to all current and potential clients
Minimum 1+ year experience in the customer service industry
Advanced level of proficiency with MS Office Suite and data entering
Minimum 45 wpm typing speed
Strong attention to detail and multi-tasking skills
Ability to deal with clients in a sensitive and tactful manner
Available to work irregular hours within 24 hour open time frame
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Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.
Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.
Canadian family-owned rental property manager offering pet-friendly apartments and townhomes to renters across five provinces.
Visit company websiteJobs and hiring trendsCAD 17.2-21.5 hourly / hour
Full-time
Entry · 1+ years experience
Onsite
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