Client Services Manager
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Key skills for this role
Role Overview
Manage and look after your own vibrant and diverse client portfolio.
Cultivate long-lasting relationships becoming the go-to for clients.
Lead a team, overseeing the production of the work to deliver a fantastic service.
Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.
Wow clients daily, getting to know their business to deliver a great experience.
Contribute to our growth by retaining existing clients and building relationships with potential new clients.
Coach and develop the accounts team and line reports.
Key Skills for This Role
Full Job Posting
Let's talk about the role
Manage and look after your own vibrant and diverse client portfolio.
Cultivate long-lasting relationships becoming the go-to for clients.
Lead a team, overseeing the production of the work to deliver a fantastic service.
Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.
Wow clients daily, getting to know their business to deliver a great experience.
Contribute to our growth by retaining existing clients and building relationships with potential new clients.
Coach and develop the accounts team and line reports.
Let's talk about you and your skills...
- Be ACA / ACCA qualified.
- Have practice experience as a manager or assistant manager.
- Have worked with a range of clients, including owner-managed businesses.
- Be tech-savvy, with a knowledge of CCH desirable.
- Be a superb leader that energises those around you.
- Thrive in a collaborative and progressive environment.
- Love getting to know people and be a fantastic communicator.
Let's talk benefits...
- Competitive salary
- Generous holiday allowance
- Volunteer day
- Tailored learning and development
- Company pension
- Health MOTs
- Mental health support
- A fully loaded wellbeing, social & community calendar.
About DJH
UK B Corp accountancy and business advisory group serving owner-managed businesses and high-net-worth individuals.
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