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Client Services Manager- Dubai (UAE) -

LTF Design & Marketing Ltd

Dubai, UAE

Freelance

Mid

AED 9,000/month

1 weeks ago

Client Relationship ManagementProject ManagementDigital MarketingCommunicationProblem SolvingCRM Systems (HubSpot, ClickUp)

Free

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Key skills for this role

Client Relationship ManagementProject ManagementDigital Marketing

LTF Digital is a leading digital marketing agency specialising in the medical aesthetics industry.
We help clinics and practitioners connect with patients, build their brands, and grow their businesses through cutting edge digital strategies.
We offer a collaborative, dynamic, and remote friendly work environment.

We’re seeking a skilled and client focused Client Services Manager (Contractor) to serve as the key point of contact for our aesthetics clients across the UAE and UK.
You’ll be responsible for the day to day coordination of marketing projects, maintaining client relationships, and ensuring campaign delivery stays on track.
This is a remote contractor role, working 40 hours per week. You must be based in Dubai or the wider UAE region and eligible to invoice as an independent contractor.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs, goals, and expectations.
Project Planning & Execution: Develop detailed project plans, and timelines, and manage execution to ensure on time and on budget delivery.
Communication & Reporting: Provide regular status updates, reports, and insights to clients, keeping them informed throughout the project lifecycle.
Problem Solving & Issue Resolution: Anticipate potential challenges, proactively address issues, and escalate concerns when necessary.
Team Collaboration: Work closely with internal teams (design, content, marketing) to ensure seamless project execution and client satisfaction.
Continuous Improvement: Identify opportunities to optimise processes, improve client experience, and enhance service offerings.
Cross Functional Service Development: Comfortable liaising with creative, content, and marketing teams to progress delivery.

Experience: Minimum of 2 years of experience in client services role or FoH, account management, or a project management role. 2 years of experience in digital marketing or the medical aesthetics industry.
Project Management Skills: Proven ability to manage multiple projects simultaneously, prioritise tasks effectively, and meet deadlines.
Communication: Exceptional verbal and written communication skills, with the ability to tailor communication to different audiences.
Problem solving: Strong problem solving mindset with the ability to think critically and find creative solutions.
Adaptability: Ability to thrive in a fast paced and dynamic environment, managing shifting priorities and client demands.
Client Focus: Passionate about delivering exceptional client experiences.
Remote Work Proficiency: Self motivated with the ability to manage time and projects independently in a remote environment.

Competitive Contractor rate between AED 9,000 to AED 13,500 per month, depending on experience and capability
Contractor (freelance/self employed)
Full time availability – 40 hours per week
No benefits included
Must have Right to Work in UAE No Sponsorship offered