Client Services Manager- Dubai (UAE) -

LTF Digital

Abu Dhabi, UAE

Freelance

Mid

AED 9,000/month / month

1 weeks ago

Client Relationship ManagementProject PlanningCommunicationProblem SolvingTeam CollaborationDigital Marketing

Free

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Key skills for this role

Client Relationship ManagementProject PlanningCommunication

LTF Digital is a leading digital marketing agency specialising in the medical aesthetics industry.
We help clinics and practitioners connect with patients, build their brands, and grow their businesses through cutting edge digital strategies.
Our team is passionate about creating impactful campaigns, delivering measurable results, and fostering strong client partnerships.
We offer a collaborative, dynamic, and remote friendly work environment where your contributions will make a difference.

We're seeking a skilled and client focused Client Services Manager (Contractor) to serve as the key point of contact for our aesthetics clients across the UAE and UK.
You'll be responsible for the day to day coordination of marketing projects, maintaining client relationships, and ensuring campaign delivery stays on track.
This is a delivery focused, client facing role ideal for someone with excellent organisation, communication, and problem solving skills.
You'll work directly with internal departments (content, design, SEO, PPC) to ensure each campaign meets expectations and is delivered on time.
This is a remote contractor role, working 40 hours per week. You must be based in Dubai or the wider UAE region and eligible to invoice as an independent contractor.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs, goals, and expectations
Project Planning & Execution: Develop detailed project plans, and timelines, and manage execution to ensure on time and on budget delivery
Communication & Reporting: Provide regular status updates, reports, and insights to clients, keeping them informed throughout the project lifecycle
Problem Solving & Issue Resolution: Anticipate potential challenges, proactively address issues, and escalate concerns when necessary
Team Collaboration: Work closely with internal teams (design, content, marketing) to ensure seamless project execution and client satisfaction
Continuous Improvement: Identify opportunities to optimise processes, improve client experience, and enhance service offerings
Cross Functional Service Development: Comfortable liaising with creative, content, and marketing teams to progress delivery

Experience: Minimum of 2 years of experience in client services role or FoH, account management, or a project management role. 2 x years of experience in digital marketing or the medical aesthetics industry.
Project Management Skills: Proven ability to manage multiple projects simultaneously, prioritise tasks effectively, and meet deadlines
Communication: Exceptional verbal and written communication skills, with the ability to tailor communication to different audiences
Problem solving: Strong problem solving mindset with the ability to think critically and find creative solutions
Adaptability: Ability to thrive in a fast paced and dynamic environment, managing shifting priorities and client demands
Client Focus: Passionate about delivering exceptional client experiences
Remote Work Proficiency: Self motivated with the ability to manage time and projects independently in a remote environment

Competitive Contractor rate between AED 9,000 to AED 13,500 per month, depending on experience and capability
Contractor (freelance/self employed)
Full time availability 40 hours per week
No benefits included
Must have Right to Work in UAE No Sponsorship offered