Client Services Manager Business Development

Conduct residential tours as required

Be required from time to time to have a primary location/focus dependent upon market forces

Maintain an understanding of the Financial Arrangements for Aged Care Services as defined in the Aged Care Act 1997

Negotiate with families to achieve favourable financial outcomes for Arcare

Prepare Resident Agreements prior to admission

Ensure that all data is kept current and up-to-date on the CRM system

Liaise with the Residence Managers and relevant key personnel regarding admissions and seek to ensure, with the assistance of the Residence Manager and GSM that the presentation of the residence is of the highest standard.

Timely and accurately reporting of activities and initiatives to the Victorian State Manager - Client Services

Be prepared to undertake in-service-training on the Arcare model of care to understand the environment into which clients will be moving

Research and build effective and sustainable relationships with hospitals, social workers and placement agencies

Engage with the local community by way of presentations to local organisations such as retirement villages, RSL and senior citizens clubs etc

Organise and host functions to promote Point Lonsdale and/or Portarlington

It really is our people and culture that set us apart, with our ongoing focus of working together as one team. If you think this role is the right fit for you, we invite you to apply. Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal opportunity employer.