Client Services Lead, Utilities& Manufacturing RPO- Remote

Are you looking for a career with purpose?

Your search ends today!

Talent Solutions RPO is seeking an experienced Client Services Lead to oversee the delivery, performance, and success of a key client program.

This individual will bring strong RPO experience, a passion for understanding talent, and a commitment to developing recruiting teams.

The ideal candidate will be a collaborative leader who can drive process improvements, enhance operational effectiveness, and continuously refine recruiting strategies to deliver exceptional client results.

Our challenge to you:

• Put People to Work! Connect with motivated candidates to learn about their skills, match them to job opportunities and develop pathways to help them achieve their career goals
• Get Creative in Building Relationships! Devise new and innovative ways to leverage your social networks and industry communities to build a strong pipeline of in-demand candidates and loyal clients
• Help the Team Hit Their Goals! Own your workload and take initiative to deliver on metrics and commitments without letting distractions get in the way of success
• Build the Team's Expertise! Help the team develop their expertise and adapt to the fast-paced and changing world of work by strengthening their areas of specialty

Role Purpose: A Client Services Lead oversees full-cycle recruitment processes and the performance of recruitment teams to ensure the delivery of exceptional service to our candidates and clients.

Responsible for driving continuous improvement of all aspects of talent management within a ManpowerGroup Solutions client.

• Leverage knowledge of role design and market intelligence to influence and advise clients on talent needs and recruitment strategy.
• Oversee the execution of program-specific KPIs and consult the business on opportunities for technical and strategic process improvements and efficiencies.
• Define and document best practices and tools which enable performance and overall program health.
• Exceed client expectations and expand sphere of influence within client portfolio to build loyalty and expand opportunities.