breezy
Client Service Representative
DoveLewis Veterinary Emergency and Specialty Hospital
Portland, USA
Full-time
Mid · 1+ years experience
Onsite
USD 19.95-22 hourly / hour
Discovered 1 weeks ago
Multi-line phone systems
Free
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Multi-line phone systems
Role Overview
As a member of the Client Experience Team, you are the primary point of contact for clients and their pets in a high-volume emergency veterinary hospital environment. Due to the pace and complexity of the role, candidates must have prior experience in high-volume, client-facing environments.
This position requires the ability to simultaneously manage in-person client interactions, multi-line phone systems, and administrative responsibilities while maintaining accuracy and composure. You will regularly support clients in urgent and emotionally charged situations and must be able to prioritize effectively while coordinating with medical staff and external partners.
Success in this role depends on strong organizational skills, sound judgment, and the ability to operate efficiently under pressure.
Key Skills for This Role
Multi-line phone systems
Full Job Posting
About the Role
As a member of the Client Experience Team, you are the primary point of contact for clients and their pets in a high-volume emergency veterinary hospital environment. Due to the pace and complexity of the role, candidates must have prior experience in high-volume, client-facing environments.
This position requires the ability to simultaneously manage in-person client interactions, multi-line phone systems, and administrative responsibilities while maintaining accuracy and composure. You will regularly support clients in urgent and emotionally charged situations and must be able to prioritize effectively while coordinating with medical staff and external partners.
Success in this role depends on strong organizational skills, sound judgment, and the ability to operate efficiently under pressure.
Compensation
- $19.95–$22.00/hour for Client Service Representatives Overnight and weekend differential pay available for applicable shifts
Schedule
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