Client Service Representative

Customer Service

Handling high volumes of requests in a timely and accurate manner

Assisting team members

Working with different departments to ensure a quick and accurate flow of information

If you have:

Post-Secondary education (College or University)

2+ years of front-line Customer Service experience

Exceptional communication skills

Proficiency in Microsoft Office applications

Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.

We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.

NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

#LI-CD1

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.