Client Service Coordinator

Secondary School Diploma

Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred.

A minimum of two years related customer service experience, preferably in healthcare

Proven customer service skills, preferably in healthcare or other high-paced customer service environment

Strong ability to communicate effectively, both written and orally, in English

Ability to handle issues and problem solve with tact and diplomacy

Excellent computer skills (Windows, Microsoft office, internet, EMR)

Ability to prioritize and handle multiple demands in a fast-paced environment

Proven organizational and teamwork skills; able to work independently and prioritize workload

Positive work and attendance performance essential

Strong interpersonal skills including demonstrated ability to build rapport and connections

Advanced competency in keyboarding and scheduling software with a willingness to learn

French language proficiency will be considered an asset and is a requirement for all Quebec locations

At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.

We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.

Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.

Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.