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Client Service Coordinator

United Veterinary Care
Austin, USA
Full-time
No Prior Experience Required
Onsite
USD 17-23 hourly
Discovered 1 weeks ago
Free

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  • Schedule and confirm appointments, surgeries and procedures
  • Register new clients and check clients in and out for appointments and procedures
  • Prepare next day surgery and treatment documents
  • Provide exemplary communication and customer service
  • Conduct follow up correspondence
  • Receive/process client and prescription refill requests
  • Prepare and mail greeting cards to welcome new clients and reward existing clients
  • Answer and direct multiple phone lines
  • Respond to company emails in a professional, timely manner
  • Maintain accurate medical records
  • Prepare/process scans and referral reports
  • Ensure cleanliness of hospital
  • Provide cleaning and maintenance of office equipment
  • Perform other duties as assigned
  • Previous experience in a veterinary setting (CSR, assistant, technician), preferred
  • Must be open to learning
  • Comfortable with computers and other technology (experience with AVImark software helpful but not required)
  • Passion for building relationships and educating
  • Compassion toward animals and people
  • High energy and drive to be successful
  • Fast learner, able to multi-task and be flexible to change
  • Ability to innovate and problem solve
  • Team player who can work effectively in a fast-growing, dynamic environment
  • Effective communicator in a variety of situations
  • Great attention to detail
  • Dependable attendance needed
  • Must be able to work shifts that support hospital business hours and until all patients have been discharged
  • Potentially subject to high noise levels, bites, and scratches
  • Potentially subject to hazardous chemicals
  • Pay Rate: $17 – 23 per hour
  • Firehouse offers full-time team members medical, dental, vision, life insurance, 401k matching, short-term disability, PTO, paid holidays, discounted pet care services, employee assistance program, and more.

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