Client Relationship Manager, Servicing

Bachelor’s degree in Business, Finance, Operations, or related field preferred.

5+ years of experience in loan servicing, client management, servicing operations, manufactured housing finance, or related financial services experience.

Prior experience in a client-facing servicing, portfolio oversight, or operational management role strongly preferred.

Experience managing or coordinating servicing transfers preferred.

Manufactured housing, consumer finance, or specialty servicing experience is a plus.

While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process.

As a participating employer, we will use E-Verify to confirm employment eligibility.

Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Wisconsin. Applicants that do not reside in the bolded states will be rejected.

At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work.

Our benefits and perks are always evolving, but here’s what we offer right now:

Competitive Compensation : We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.

Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.

Remote Work : Enjoy the flexibility of working from home in a dynamic, remote-first environment.

Comprehensive Health Coverage : We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.

Flexible Spending Accounts : Take advantage of medical & dependent care FSAs to help manage your expenses.

Training & Licensing Support : We invest in your professional growth with resources for training and licensing.

Paid Time Off : We offer generous PTO—and we encourage you to use it!

Wellbeing Programs : Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.

Parental Leave : We provide paid parental leave to support you and your growing family.

No Meeting Wednesdays : Enjoy a mid-week break from meetings to focus and recharge.

Vibrant Slack Community : Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.

Career Growth : We believe in promoting from within, offering you opportunities to grow your career with us.

Beyond the tangible benefits:

Core Values : At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule . These values guide our decisions, shape our culture, and inspire us to achieve our best every day.

Join a Growing Team : Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact.

Innovative Work : Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution.

Supportive Culture : You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging.

Diversity & Inclusion : We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work.

Inspirational Leadership : Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed.

Meaningful Impact : Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today.

Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.