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Build the Future with Us
Are you passionate about customer experience and want to make a real difference for clients while contributing to the purpose of a company that strives to ensure its customers feel confident and secure about their future?
As a Client Relations Specialist , you will act as a trusted advisor to our clients and partners by providing personalized, professional, and efficient support.
This role goes far beyond handling calls.
You will be responsible for managing client requests from start to finish, understanding their needs, guiding them through their processes, and providing tailored solutions while ensuring an exceptional customer experience.
This position represents an excellent opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization.
Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
Build the Future with Us
Are you passionate about customer experience and want to make a real difference for clients while contributing to the purpose of a company that strives to ensure its customers feel confident and secure about their future?
As a Client Relations Specialist , you will act as a trusted advisor to our clients and partners by providing personalized, professional, and efficient support.
This role goes far beyond handling calls.
You will be responsible for managing client requests from start to finish, understanding their needs, guiding them through their processes, and providing tailored solutions while ensuring an exceptional customer experience.
This position represents an excellent opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization.
Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
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As a Client Relations Specialist , you will be at the heart of our mission.
Here are the main responsibilities:
What Could Accelerate Your Success in This Role
We are looking for someone who:
You will join a committed, collaborative team focused on service excellence.
Your contribution will have a direct impact on customer satisfaction and retention.
We promote skills development, continuous improvement, and teamwork in a respectful environment.
Apply Now and Take Charge of Your Career, Where Your Talent Truly Matters!
Not Sure About Applying?
At iA, we believe in potential and value diverse experiences.
If this role inspires you, take the leap and apply.
Your place may be with us, and we want to get to know you!
iA Financial Group
iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees.
Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States.
The secret to our success?
Investing in you, one person at a time.
Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our Commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity.
We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here .
Someone from our team will be happy to assist you with your needs.
Canadian public insurer serving individuals, businesses, and advisors through insurance and wealth management services.
Visit company websiteFull-time
No Prior Experience Required
Hybrid
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