Client Relations Manager (On-Site)

• Minimum 10 years in an office environment with heavy inbound/outbound phone experience.
• Minimum 10 years customer service experience.
• Minimum 5 years project implementation experience.

• Strong interpersonal skills and ability to speak effectively with customers and employees.
• Ability to proofread correspondence, detect and correct errors, read, and interpret city/county tax ordinances.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Basic knowledge of accounting/finance principals helpful.
• Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.
• Must have excellent to intermediate proficiencies in MS Word, Excel, and Outlook. Salesforce and Constant Contact experience a plus.

• Office setting with a moderate noise level.
• The employee will work at an individual workstation, using a telephone and computer.

• Must be able to remain seated for extended periods.
• Regular use of a computer and other office machinery, such as printers and copy machines.
• Occasional movement around the office.
• Frequent communication via telephone.

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services.

Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation.

Today, Neumo offers more administrative and financial support to government officials than any other organization.

And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer.

Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.