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Client Relations & Account Manager (Media Production)
Graphite studio
Dubai, UAE
Full Time
Mid
Field
1 weeks ago
Client Relationship ManagementAccount ManagementBusiness DevelopmentProposal WritingPresentation SkillsProject Coordination
Free
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Client Relationship ManagementAccount ManagementBusiness Development
About the Role
Graphite studio seeks an experienced Client Relations & Account Manager to build strong client relationships and manage key accounts in the media production industry.
Key Skills for This Role
Client Relationship ManagementAccount ManagementBusiness DevelopmentProposal WritingPresentation SkillsProject Coordination
Responsibilities
- Serve as the primary point of contact for clients throughout the project lifecycle.
- Build, maintain, and strengthen long term relationships with existing clients.
- Attend client meetings, presentations, site visits, and networking events.
- Understand client objectives and recommend creative, marketing, and media production solutions.
- Prepare proposals, quotations, presentations, and project briefs.
- Identify opportunities to expand existing accounts and generate new business.
- Coordinate with internal creative and production teams to ensure projects are delivered on time and to the highest standard.
- Monitor project progress and maintain clear communication with clients.
- Resolve client concerns professionally and proactively.
- Support management with business development initiatives and strategic partnerships.
- Maintain accurate records of client interactions, proposals, and ongoing opportunities.
- Assist with internal operational and administrative tasks when required.
Requirements
- Minimum 3–5 years of experience in Account Management, Client Relations, Client Services, or Business Development within a media production, creative agency, advertising, events, or marketing environment.
- Strong understanding of photography, videography, content creation, branding, digital marketing, and media production workflows.
- Excellent communication, presentation, and interpersonal skills.
- Proven ability to manage multiple client accounts and projects simultaneously.
- Strong commercial awareness with the ability to identify business opportunities and contribute to revenue growth.
- Highly organized, proactive, and solution oriented.
- Confident in leading client meetings and presenting creative solutions.
- Experience preparing proposals, quotations, and project documentation.
- UAE driving licence is an advantage.
Full Job Posting
Overview
- We are seeking an experienced Client Relations & Account Manager who is passionate about building strong client relationships, managing key accounts, and identifying opportunities to grow our business.
- This role is ideal for someone who understands the media production industry and can confidently represent the company in client meetings while coordinating closely with internal teams to deliver exceptional projects.
Roles
- Serve as the primary point of contact for clients throughout the project lifecycle.
- Build, maintain, and strengthen long term relationships with existing clients.
- Attend client meetings, presentations, site visits, and networking events.
- Understand client objectives and recommend creative, marketing, and media production solutions that align with their goals.
- Prepare proposals, quotations, presentations, and project briefs.
- Identify opportunities to expand existing accounts and generate new business.
- Coordinate with internal creative and production teams to ensure projects are delivered on time and to the highest standard.
- Monitor project progress and maintain clear communication with clients.
- Resolve client concerns professionally and proactively.
- Support management with business development initiatives and strategic partnerships.
- Maintain accurate records of client interactions, proposals, and ongoing opportunities.
- Assist with internal operational and administrative tasks when required.
Requirements
- Minimum 3–5 years of experience in Account Management, Client Relations, Client Services, or Business Development within a media production, creative agency, advertising, events, or marketing environment.
- Strong understanding of photography, videography, content creation, branding, digital marketing, and media production workflows.
- Excellent communication, presentation, and interpersonal skills.
- Proven ability to manage multiple client accounts and projects simultaneously.
- Strong commercial awareness with the ability to identify business opportunities and contribute to revenue growth.
- Highly organized, proactive, and solution oriented.
- Confident in leading client meetings and presenting creative solutions.
- Experience preparing proposals, quotations, and project documentation.
- UAE driving licence is an advantage.
What We're Looking For
- The ideal candidate is someone who naturally builds trust with clients, enjoys developing lasting relationships, and understands how to translate client requirements into successful creative projects.
- You are commercially minded, confident in front of clients, and able to work collaboratively with production teams while contributing to the continued growth of the business.
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